By purchasing from VESCARTES, you agree to the following terms.

1. GENERAL

Refunds may be issued for eligible returns, faulty items, or incorrect items.

All refund requests are subject to review once the item has been received and inspected.

2. PRODUCTS

All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

Due to the nature of our garments, slight variations in colour, embroidery, or finish may occur and are not considered defects.

3. PRICING & PAYMENTS

All prices are listed in your selected currency and are subject to change without notice.

Payment must be completed at checkout. Orders will not be processed until payment is received.

4. SHIPPING

Orders are dispatched on the next working day. Delivery times may vary depending on location.

We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

5. TRACKING

Once your order has been dispatched, you will receive a tracking number via email. It is the customer’s responsibility to monitor shipment progress.

6. DUTIES & TAXES

All duties and taxes are covered by VESCARTES unless stated otherwise.

7. RETURNS & EXCHANGES

We accept returns within 14 days of delivery. Items must be unworn, unused, and in original packaging.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

8. FAULTY ITEMS

Major defects (such as tears, significant damage, or incorrect items) will be replaced or refunded.

Minor imperfections, including loose threads or slight variations, are not considered defects.

Size charts allow a 5% measurement leniency due to slight production variations.

9. ORDER ACCURACY

Customers are responsible for ensuring all order details, including sizing and shipping information, are correct at checkout. Amendments can be made up until dispatch; once an order has been dispatched, no changes can be made.

10. LIABILITY

We are not liable for any indirect or consequential damages resulting from the use of our products or website.

11. INTELLECTUAL PROPERTY

All content, designs, and artwork are the property of VESCARTES and may not be reproduced or used without permission.

12. CONTACT

For any questions, please contact: contact@vescartes.com